FIXED - WYSIWYG Editor - 11/10/2020

Update - 11:53 AM Eastern -

Hi MemberClicks Family,

The issue regarding the WYSIWYG Editor has been fixed and our product team will be working to rectify any issues that occurred during the time frame the issue was active.

The issue stemmed from an improvement release that launched this morning. Our team was able to revert the changes as soon as issues were reported.

Sorry for any inconvenience this has caused and thank you for your patience and understanding as we continue to provide transparency, and shockingly refreshing service to you, our amazing customers.

Sincerely,

Roger Sum
Help Team Lead

- 11:12 AM Eastern -

Hi MemberClicks Family,

We are informing you that the Oasis product is experiencing an issue with the WYSIWYG editor when inserting images/links in the website module of the product.

Our team is actively working on fixing this and will update this announcement as soon as it is fixed.

We're sorry for any inconvenience this has caused and will report on the what the issue was and how it was fixed and what we will do to minimize negative effects in the future.

Sincerely,

Roger Sum
Help Team Lead