What is it?
The process described below can be used to email registrants for a particular form.
How to Access
Navigate to Forms > Form List
Emailing Form Registrants
From the Form List, click on View Registrants next to the event you want to email registrants for.
On the Registrant List screen, tag individual users, or use the Tag All Users box at the top left to 'Tag all on this page', or 'Tag all on all pages'.
With the desired registrants tagged, click on the Actions button. Choose Contact Tagged Registrants.
In the confirmation window, choose to Contact XX Registrants. NOTE: Only registrants with profiles and valid email addresses will be contacted.
From there you'll be taken to the Contact Center with your registrants pre-selected.
Click here to learn more about sending a Contact Center Message.
Comments
5 comments
In the old system we used to be able to merge information from the event receipt into the email but it looks like that is not possible now. We really need that feature in order to confirm what days people are registered for our conference.
Hi Helen! Just to make sure I'm clear, you are still able to merge data into the initial confirmation email, but you are not currently able to tag profiles from the registrant list and merge data from their submission into a reminder email. We do plan to enhance reminder email capabilities in the future, but you might reach out to the Help Team to discuss a workaround in the interim.
Kinsey have you updated this feature yet? It is an important one for us also.
We follow up with registrants throughout the process via email, from the time they register and throughout the event. An example might be an email about What to Expect When you Arrive. We always use merged data so they know where they are going and when AND we like to provide their registration link so they can quickly make changes.
I don't want to be limited to one email.
Hi Kristen - This feature hasn't been worked on since my last update in April. Feel free to submit product feedback about this feature (or others) by emailing help@memberclicks.com. You can summarize your feedback in the subject line, then detail it in the body. When the Help Team receives your message, they'll tag it as product feedback so that it is passed directly over to the Product Team.
Ugh, we have several forms set up so that teachers can register co-participants and we can email everyone instead of depending on the form submittor to pass along information to the co-participants. Now I see that we can't email the "guest" registrants except fo rone automated itinerary email.
I can't send any updates to the guest registrants? That's a mess. I'd be better off making each person register themselves so I can contact them with updates. What a senseless limitation. That renders guest registration practically useless for our organization. How do I submit a ticket to request this feature be updated?
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