How do I create a new mailbox in Webmail?
This article walks you through how to access your Email Admin section, where you'll have the ability to add a mailbox.
Note: After adding a mailbox, it may take several minutes before it is fully available. Please wait a few moments before attempting to access that box.
1. In the Email Accounts section, click the Mailboxes link.
2. Click the Add Mailbox button.
3. Enter the following information in the spaces provided:
- User Name: Enter a unique user name for the mailbox. (The user name + domain combination will become the email address for the mailbox. E.g., myname@mydomain.com.)
- Password: Enter a password for the email account. Password must be at least 6 characters long, cannot be "password," cannot contain a numeric sequence longer than 3 characters, cannot contain the domain name, and cannot contain the user name.
- Confirm: Retype the password you entered in the Password box.
- First and Last Name: Enter first and last name information for the mailbox owner in the spaces provided. This is optional.
- Display Name: Enter the name that should be associated with the mailbox. This name will be displayed when the user sends email. This is optional.
4. To enter optional contact information, click the Contact Info tab and enter additional information, as desired.
5. Click the Save button. The mailbox will appear in the list. To manage additional features for the mailbox, such as Forwarding / Auto-Reply, Aliases, and/or Settings, click the mailbox name and then click the corresponding tab.
Comments
7 comments
Great, Kinsey, but I give up: Where is my site's Email Accounts or Email Hosting Home ?
Hi Robert - You can access that area by clicking on Email Admin from your Admin Home Page (a tab on the far right). This article describes the location and includes a screenshot, so I've added a link to the one above to make it easier to find. I hope that helps!
No tab on my site?? Does it need to be activated somewhere?
Hi Sharon - This tab won't appear on your site until DNS has been configured. Specifically, once you point your domain over to MemberClicks (typically the last step in launching your site), you will have the ability to add mailboxes. It looks like you are still in implementation, so if you're ready to launch your site and/or configure your DNS, just let your Implementation Manager know and they'll be happy to assist!
I am using all of my mailboxes, but need to add two more. The add mailbox button is grayed out so that I can not click on it. How do I add the new mailboxes?
Is there a webmail interface (URI) for users? I cannot find it. Some of our users cannot use their local mail clients.
Is there somewhere that explains what aliases are and how to set them up? I actually want to set-up email forwards not hosted mailboxes as our volunteer organization does not issue a new email mailbox for our leaders to manage, but rather forwards inquiries to the specified leader's personal and existing email address.
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